Professional Services
We will support you throughout each phase of the technology life cycle.


Planning and Meeting
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Gather and discuss requirements
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Analyse and review current infrastructure
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Design and combine hardware/software specifications
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Evaluate the solution on-site for trial period
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Conduct site surveys for Barcode Scanner, RFID, Wireless Networks, Mobile Computing
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Run and manage technical trials to test prospective solutions
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Deliver an in-depth project plan

Implement
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Project manage the solution implementation
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Deploy, commission and test solutions
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Integrate hardware and software within current infrastructure
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Provide physical and virtual training sessions (onsite, classroom, online)



Run
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Provide preventative and proactive maintenance
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Subscription to USCAN Care plans
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Use of client helpdesk and Priority Incident Management Service
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Login access to the Customer Support Portal
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Support through telephone, email and chat
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Manage services and remote diagnostics
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Refresh of hardware, software, firmware and product updates
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Call out or return to base repair services
LET USCAN ENTERPRISE INC HELP YOU DESIGN A SOLUTION TO MEET YOUR NEEDS.